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Ring.....Ring.....Ring

Hello...oh god not you again...
 

4/7/08 07:41 am - woe_cruel_world

I've recently received 3 different, very strange v-mail messages. None of them show up on my  caller ID or even on my statement. Just short 1 word phrases; the first, "hi;" the 2nd was a bit indiscernible; "hi," "fun," "one," or it could have even been "fuck;"  the 3rd, "egg." Has anyone had the same or similar experience. 

3/11/06 01:46 pm - foxsgurl - New Schedule

Ok, so the hours changed in two of the departments where I work. We put up about a million signs, but I don't think anyone but employees seem to notice them.

The departments hours used to be Mon - Fri 7:30 - 6:00 Sat 8:00 - 1:00. Now they are Mon - Fri 7:30 - 7:00 and closed on Sat. Last Saturday was the first Saturday they were closed, it really wasn't that bad, I only got cussed out once. But today has been horriable. No one will believe that they're really closed. The best one so far has been as follows:

"This is ******** Ford, how can I help you?"

"Service department please"

"I'm sorry, they're no longer open on weekends. They're new hours are..."

"What do you mean they're not open! They said I could come pick up my car until 4!!!"

"I'm sorry, as of March first, their hours have changed."

"Omgggaaaahhhh let me talk to someone else!!! Who's your boss! I WANT TO SPEAK TO YOUR BOSS!!!"

So my manager told them the same thing, explained their must have been some confusion, we've never had any department closing at 4, any day of the week, etc., the whole time the customer is extremely polite to the manager (I know this because they were using speakerphone). Ok. So then what does the customer do? They apoligize to the manager. What ever happened to apoligizing to the person who's head you bit off?!?!

11/30/05 04:23 pm - foxsgurl - Customer's Suck

I just got screamed at by a customer, it's actually the first time that's happened in a while.

He was mad because the first time he tried to reach the service manager he got his voicemail. I'm sorry, but sometimes, the manager can't pick up the phone, he has customers who want to see him, he has test drives to do, he has technicians who need his help, etc. I told that to the customer and he started screaming that he know's were not busy because he was the only customer here when he dropped his car off at 7:30 this morning. I wanted to say "no shit, there's never anyone here at 7:30, however, it is 4:30 now and we're swamped" but what I said was "would you like me to page the service manager?" He of course said yes, and then a few seconds after I paged the service manager, he hung up and called back. Again, he was screaming so I told him I couldn't understand a word he said when he was screaming at me, he continued screaming anyways, so I told him that if he wanted me to page the service manager again I would but that he would have to hold on the line for more than a few seconds because it takes a minute for the page to go out and then another few minutes for the manager to stop what he is doing and get to the phone. He said he would hold, but guess what, he hung up again, and called back, screaming about how he was wasteing his cell phone minutes. I finally told him to hold and grabbed the first service advisor the answer the phone.

People like that shouldn't be allowed to use a telephone.

 

11/23/05 10:53 am - shinydiscoball

i got a promotion and now my phone never rings AT ALL.
life is good.
 

10/21/05 10:57 pm - beetlebomb - AAAAAAAARRGH!

What I hate is when I'm on the phone with someone and they allow their kids to scream and cry in the background and don't do anything to shut them up. My husband's cousin's family is notorious for this. All was quiet when he was talking to the lady of the house but as soon as he handed the phone to me her little angel let out a blood-curdling scream that nearly blew my brains out like a sledge-hammer! I have Asperger's Syndrome, which means I often experience sensory issues, especailly where sound is concerned. There are certain noises I find literally physically painful and the sound of a screaming baby is the worst. THere is no way I can concentrate with that going on in the background.

10/21/05 10:25 pm - hockeyheretic35 - Newbie

Hi, I'm Ashley...I work in Reservations for Carey Worldwide Chauffeured Services. We take chauffeured car reservations for all over the world. You know those black Lincoln Town Cars you see at the airport? I book those! Mostly, I enjoy my work, but there are some things that really burn my ass. I hate it when bookers call in and they assume that I know their client, where they live, where they are going, and their credit card information! Damn, that pisses me off. I also hate wrong numbers...our number is close to the number for 1-800-DENTIST, so we get those calls all the freakin' time. And it's always some old lady who can no longer read the numbers on her phone. Anyways, hi!

10/6/05 01:46 pm - foxsgurl

Ok. I have a new pet peeve. When people call and hang up. It's sounds trivial, but when it happens 50 times a day or more, it gets old. Does it really require that much effort to say, "sorry, wrong number" or "I'll call back later"???

Did no one teach their kids phone etiquette?!?!?!

I'm so tempted to start writing down the numbers of those who call and hang up (before the number disappears of the switchboard...) and calling them back.

If I really wanted to be mean I could go to the fax machine on my break, and send faxes to their cell phone or home phone or whatever number they were calling from. I bet they'd love that.

 

10/5/05 09:25 pm - dhark114

I just recently joined LJ with this account, and this seems like a good community to unveil this in:

I work in a 411 call center, so I wrote a 411 User's Guide. (If any of you work as a 411 operator, you'll know why.)

Feel free to spread it around, far and wide. (It's linked off as my website.)
 

10/4/05 09:52 am - shinydiscoball

This lady calls every day "will you page R.L.?"
wtf. just let me put you through to her freaking office. i just don't get why she says 'page him' every time. its fucking annoying.
 

10/2/05 10:46 pm - beetlebomb - Answering Machine Etiquette....

If there's one thing that gets me cheesed off, it's people who insist on leaving long-winded, detailed, loquacious, convoluted messages on answering machines. If someone has something to tell me, they should just say they have something to tell me and tell me when I talk to them. I used to have this annoying friend who would call 5 or 6 times in a row to tell some long, boring story. Often I'd get her message when I was tired or in a hurry so I never really listened to it that thoroughly...

Another thing that bothers me is when people mumble or talk too fast. I hate it when someone leaves a long message and rattles off the phone number so quickly I have to listen to the whole message over again, sometimes several times to understand what the number was.
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